FAQs
1. How do I redeem/ Which products can I use my coupon for?
To access and redeem your Rewards. Please visit https://echt.com.au/pages/echt-rewards/#smile-home
To claim a Rewards Product, simply add the item(s) into your cart and apply your code at checkout. Please note you will need to pay for postage if claiming a reward product on its own.
2. Can I redeem for cash discount off my order?
Points cannot be redeemed for cash.
3. Can I transfer my points from another account or add orders checked out as a guest?
Points cannot be transferred.
4. Do past orders count?
Past orders cannot be redeemed.
5. What are the benefits of referrals?
Get 50 points when you refer a friend to ECHT Rewards.
Refer a friend to ECHT Rewards and your friend will get 15$ off their entire order (min order $50.00AUD)
6. Can I return an item redeemed from the Rewards program?
Items claimed via Rewards cannot be returned.
7. Order Discount and Gift Card redemptions
Receive 100 points and get a $10 gift card. Minimum amount of points to redeem is 200 points, max points to redeem is 800 per customer.
8. I forgot to add my rewards item to my order
Reward items MUST be applied prior to payment being made. We aim to get your orders out as quickly as possible, so once your order has been placed, our customer support team is unable to make any changes to your order.


